The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!
From the Wiki University
What evidence can you provide to prove your understanding of each of the following citeria?
Implement an appropriate course of action to recover outstanding debt
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Account history is reviewed and appropriate recovery action is determined based on account history and debtor response Completed |
Evidence:
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Debtor is promptly advised of possible implications of outstanding debt Completed |
Evidence:
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Agreed payment arrangements are documented accurately Completed |
Evidence:
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Monitor and review effectiveness of recovery action
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Adherence to payment arrangement is reviewed within a suitable timeframe Completed |
Evidence:
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Where debtor does not adhere to arrangements agreed, the issue is referred to others for appropriate action Completed |
Evidence:
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Internal stakeholders are involved in the review and monitoring process as required Completed |
Evidence:
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Assess account to determine eligibility for write-off
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The account or invoice is assessed to determine if it is appropriate for write-off Completed |
Evidence:
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Legislation is complied with and recommendations for write-off to be considered are documented for action by authorised personnel Completed |
Evidence:
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Recommendation for closure of the account is considered in accordance with organisation policy, guidelines and procedures Completed |
Evidence:
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